If you purchase a product from Blink Optical and wish to return it for any reason, you may return any resellable items to us within 10 days of receipt. Your return will be subject to a 15% re-stocking fee. On prescription and custom eyewear, no return is accepted - exchange only.
* Please return within 10 days in same condition as recieved.
* You are responsible for all original shipping and freight costs and return shipping charges. We recommend you ship them back via a trackable method as we cannot be responsible for lost items.
* Your refund will be provided via the same method by which you paid, unless you paid cash – in which case, we'll refund by check (less the restocking fee).
* All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that were shipped with the product.
Did we ship the wrong items?
* Email us firstname.lastname@example.org
* Call us 847-234-6541
If you discover what you believe is a product defect, please contact us. Such a defect, if any, is covered under the terms of your product's warranty. Please refer to the warranty information and other supporting documentation that came with your product.
Blink Optical recommends you:
* Use a carrier that offers shipment tracking for all returns so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers tracking and (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.